
Shipping Policy
The shipping of homecoming mums and garters will be evaluated on a case-by-case basis and will be the responsibility of the purchaser. All orders will be sent via FedEx, UPS, or USPS flat rates with insurance included. Tracking information will be provided once it becomes available. Please note that Sadie and Cali Co will not be responsible for your order once it has been handed off to the carrier.
Pick Up
Pick up is the preferred method for receiving your order. Homecoming mums and garters can be collected on Wednesday after 6 PM during the week of your homecoming. We will contact you to arrange a convenient pick-up day and time, along with the address. If you have special circumstances, please reach out, and we will do our best to accommodate your needs.
Delivery
We're excited to offer delivery services to our surrounding communities whenever possible. If we can accommodate your area, we will reach out to make arrangements for a small fee. Please note that during our busy season, our time may be limited particularly during weeks with overlapping homecomings. We appreciate your understanding!
Changes and Cancellations
We’re thrilled to have you here! We totally get that life happens and sometimes you need to cancel. If we haven’t started working on your project yet, we’ll gladly provide a refund minus a $25 fee to cover supplies and design efforts. You can make unlimited changes before we kick off, but once we’re rolling, only few tweaks will be possible if they don’t require deconstruction. We’re excited to meet your needs, so getting started early will make your homecoming experience truly amazing!
Privacy Policy
Last updated: April 30, 2026
At Sadie and Cali Co, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect personal information you voluntarily provide to us when you:
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Place an order
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Fill out a form (such as a customization or contact form)
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Subscribe to updates or promotions
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Contact us via email or the website
This may include your name, email address, phone number, mailing address, payment details, and customization preferences.
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about your order or inquiries
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Send order confirmations and updates
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Improve our website and customer service
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Send occasional promotional emails (only if you opt in)
We do not sell, trade, or rent your personal information to third parties.
Payment Information
We use secure third-party payment platforms (PayPal, Venmo, or Zelle). We do not store or have access to your full payment details.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.
How We Protect Your Information
We implement security measures to keep your data safe. However, please not that no method of transmission over the internet is 100% secure. We do our best to protect your information, but we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites (such as payment platforms or social media). We are not responsible for the content or privacy practices of those sites.
Your Rights
You may request to view, update, or delete your personal information at any time by contacting us at the email below.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date above.